Terms of service

General terms and conditions for online sales

Wilffert & Wilffert – Cutlery from Amsterdam, NH

Tupolevlaan 41-63

1119 NW Schiphol-Rijk


By placing an order at Wilffert & Wilffert, the user:

  • Accepts that it have read and agreed to these terms and conditions;
  • Declares to have at least eighteen (18) year of age and/or over the age of majority in the jurisdiction of residence, and the legal possibility to hire and use own means of payment;
  • Will not make a fraudulent use of the website, contrary to law or to the good customs;
  • Accepts that it’s the Dutch legislation that governs any conflict with the User, notwithstanding the contrary prediction in Community directive or international treaty.


Copyright & Trademark

Wilffert & Wilffert – Cutlery form Amsterdam, NH is the owner of the website Wilffert.com and its contents. This includes the documentation, images, characters, design, music, software, codes and format scripts. The material included in the website Wilffert & Wilffert is protected by copyright.

Reproduction, modifcation, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from Wilffert & Wilffert – Cutlery from Amsterdam, NH.

Wilffert & Wilffert – Cutlery form Amsterdam, NH does not allow the use of the website’s contents or the trademark for any other purpose than what is written above.



Wilffert & Wilffert – Cutlery form Amsterdam, NH publishes information on its website Wilffert.com to provide the best service to users and permanently updates the information. However, Wilffert & Wilffert – Cutlery form Amsterdam, NH declines every responsibility for eventual technical inaccuracy and/or typographical errors.

Wilffert & Wilffert – Cutlery form Amsterdam, NH also reserves the right to make corrections and changes to the website when necessary without giving prior notice.

Wilffert & Wilffert – Cutlery form Amsterdam, NH does not offer any guaranty that the information published on its own website, is in conformity with the laws of the User’s competent jurisdiction, with the exception of the Portuguese territory.

Wilffert & Wilffert – Cutlery form Amsterdam, NH website Wilffert.com is a protected site according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, Wilffert & Wilffert – Cutlery form Amsterdam, NH  declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website.

Wilffert & Wilffert – Cutlery form Amsterdam, NH also reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

Wilffert & Wilffert – Cutlery form Amsterdam, NH does not guarantee in any way that material present on the web site can be appropriate or of possible use in other countries, and the access to those materials from places where the relative contents are illegal is expressly prohibited. Users who choose to enter this site from said locations, do so at their own risk, and are solely responsible to respect relative local laws.


Items Descriptions

All items present on Wilffert & Wilffert are described as accurately as possible. Nevertheless, Users should read the item’s description attentively and if there is any doubt, he should contact us at info@wilffert.com.

Due to computer’s color settings, browser software or computer system, the colors of the products displayed in the pictures on the Wilffert & Wilffert  website can differ from their real colors. Wilffert & Wilffert cannot be held responsible for any such differences.



All personal information provided to Wilffert & Wilffert website, will be handled with responsibility and will not be used to any other purposes than supplying the best service to the Users. Wilffert & Wilffert guarantee to not share any personal information with a third party without Users prior consent. For more informations, please consult our Privacy Policy on this website.


Unavailability of Stock

Wilffert & Wilffert reserves the right to inform the User, within the next 72 hours after receiving an order, about the unavailability of any item. After informing the user about that unavailability, the contract shall be considered as automatically rescinded for the article unavailable. The cost of the unavailable article will be deducted from the statement of account of the card user. The contract will keep and produce their normal effects regarding other articles eventually ordered, unless otherwise specifed by the user.


Order cancellation

The customer may cancel the order, provided that it has not yet been processed by Wilffert & Wilffert. If this happens, payment charges will be borne by the customer.